In this article we will take you through the process of tuning Questions / Answers and Weighing of the surveys.
How to alter surveys
We understand that each client who comes onboard with us is unique and that sometimes elements need to be customized so that you can get the best value out of the platform. You can do this in the platform, firstly you need to go to the following page:
Settings (Cog) - Data Points (Sidebar)
We would recommend downloading this twice via the 'Export Data Point's File', this allows you to have a previous version of the file to revert back to in the event you want roll back.
Below is a table of all the fields contained in this file, how they are used and their associated usage:
|Type||Used by the system in some functions||All rows should be prefixed "dp"|
|questionNotice||To inform the user about important restrictions or mandatory questions that are needed for the system to function properly and should not be deleted||N/A|
|questionID||Unique ID for each question||The user must provide a unique question ID when adding a new question|
|name||Used by the system||Do not amend existing entries|
|title||The question that appears on the screen||Enter the question text that should appear on the screen|
|sortOrder||To set the order within the section of the page that the question appears||Each answer for a single question should have the same sortOrder|
|optionID||To apply a unique identifier for each answer within a question||Assign a unique number to each answer within a question (e.g. 1, 2, 3, 4)|
|optionText||These are answers that will be available on the screen||Type in the answers that you want to appear on the screen. Each answer needs all the question details to be repeated.|
|optionSortOrder||To set the order of the answers for a question||Order the answers for a question starting at 1 for the answer that will appear at the top.|
|description||To display an additional description of the question||Type in an additional description if required|
|To assign the question to one of the technical, business or application roles.||Assign each question to ONE role by typing TRUE to assign, and FALSE for the non assigned roles. Users can have multiple roles.|
|internalUser||To assign the question for access only by users with the internal role - This user role is primarily used by Partners||
Assign each question by typing TRUE to assign for Internal only and FALSE to be accessed by all users - Note: This role can be used in addition to the technical, business and application roles.
|group||To set the section order on the page||
A number and hyphen followed by the text you want to show
1 - Application Overview
2 - Application Delivery
|fieldType||To set the type of answer input||
Type either "select" OR "text"
|isActive||To show or hide the question from the system||
0 = Not Active
1 = Active
Scoring questions should not be made inactive
|isRequired||Denotes a mandatory field||
0 = Not Mandatory
1 = Mandatory
Scoring questions must be made manatory
|applicationStageCode||Controls which screen the question appears on||
0 = Signposting
1 = Scoring
2 = Current State Assessment
3 = Deep Dive
4 = Future State Design
5 = Migration Design
6 = Migration Execution
R-B-C to refactorScores
|Used to set weightings and scores for Current State (AppScore) and Transformation Scores||
See Tuning AppScore article
|Used to delete a question from the system||
See Delete a Question section below
|Used to delete an answer from the system||
Enter the question ID in the row that is required to be deleted
|The short title that appears in filters and searches in the system||
Enter the text that should appear in filters and searches in the system - Should be the same for all answers for a question.
How to create a question
To create a question add the necessary rows using the table above as a guide into the downloaded data point file, ensuring the question has a unique 'ID number'. All the other column information needs to be populated in each row that contains an answer.
Deleting a question
To delete a question from AppScore, put the 'Question ID' into all of the rows of the question into the 'deleteQuestion' column.
Importing amended data
Once you have altered your file and its ready to upload you need to head over to the following page:
Settings (Cog) - Upload Control Data (Sidebar)
You can then drag the file into the platform and select to upload. As stated earlier on you can upload the older version of the DP File (The duplicate saved) in the event you need to revert back to an older version.
To contact AppScore sales or support for any reason at all, simply email email@example.com and one of the team will get back to you. If your issue is urgent, please mark the email as URGENT in the subject line.